Covid-19 Policy

Following the recent government announcements for re-opening tourism businesses, Tyne Campers is planning for re-opening of our rental business from the 4th July 2020.

Together, we have faced a truly challenging and unprecedented time as Covid-19 impacted our families, communities, businesses, way of life and we want to sincerely thank you for your continued support during this period.

We are now looking forward to safely welcoming you again and have our new Coronavirus Book with Confidence Guarantee to give you peace of mind when booking your campervan. Find out more below.

If you are planning a road trip, staycation or campervan holiday, you can now make a booking from 4th July where availability allows.

Book and Travel with Confidence

We know these times are uncertain and that government advice may change, so to give you peace of mind, we have updated our booking and cancellation policies so that you can travel with confidence on your motorhome holiday:

Live Availability & Pricing

Our website offers live availability and pricing for those planning road trips, staycations and campervan holidays, whether they be for later this year or right up until 2021.

We have also updated our website so you can now add your pet directly at the time of booking, without the need to contact us first.

NEW Deposit option! Book Now, Pay Later

To help in these uncertain times, we no longer require payment in full upfront at the time of booking. With our new book now, pay later option, secure your camper now with a 25% deposit, and pay the balance 28 days prior to pick up.

NEW! Coronavirus Book with Confidence guarantee

Our new Coronavirus Book with Confidence guarantee is valid for all bookings made from 29 May 2020 and guarantees free date changes or a full 100% no quibble refund if:

✔ The UK governments impose restrictions causing the closure of our business when your collection is due to take place

✔ The UK or Ireland governments introduce non-essential travel restrictions over the dates of your rental.

We have also relaxed our general cancellation terms and conditions and waived our booking amendment fee in the event that you wish to cancel or change your booking outside of this.

Please see our terms and conditions for more information.

Safe, socially distanced holidays

We maintain very high standards for Campervan cleanliness. Please rest assured that the safety of our guests and the community at large is our utmost priority and we have taken extra steps to provide protection both at during the collection handover and on the road. These include:

  • Online booking and payments
  • Covid secure workplaces in line with Government procedures
  • Social distancing & personal protective equipment
  • Limited Contact Vehicle Collection & Returns
  • Campsite guides provided with all rentals to ensure guests have safe, socially distanced places to go on your road trip
  • Deep cleaning of vehicles including interior surfaces, appliances, floors, drivers cab, kitchen utensils, bedding, extra items and vehicle exteriors all washed with professional cleaning materials
  • Increased hand sanitising facilities