Covid-19 Policy

Although the current government restrictions prevents us from hiring out our campers for holidays, we’re still on hand via phone and email to help you plan your next adventure for when it is safe to do so. We will be hiring out our vehicles from April 12th and are currently taking bookings for the rest of the year.

Book and Travel with Confidence

We know these times are uncertain, so to give you peace of mind, we have updated our booking, hygiene and cancellation policies so that you can book your 2021 or 2022 campervan holiday with confidence.

Coronavirus Book with Confidence guarantee

Our Coronavirus Book with Confidence guarantee is valid for all bookings made from 31st May 2020 and guarantees free date changes, a campervan hire voucher or a full 100% no quibble refund if:

✔ The UK government impose restrictions causing the closure of our business when your collection is due to take place

✔ The UK governments introduce non-essential travel restrictions over the dates of your rental.

We have also relaxed our general cancellation terms and conditions and waived our booking amendment fee in the event that you wish to cancel or change your booking outside of this.

Please see our terms and conditions for more information.

No booking amendment fees

Rest assured that if you need to change your rental dates, duration or pickup location, we offer complete flexibility to amend your booking. If your new trip costs more than your original booking, simply pay the balance to get booked in.

Flexible payment terms

To help in these uncertain times, we no longer require payment in full upfront at the time of booking. With our new book now, pay later option, secure your camper now with a 25% deposit, and pay the balance 28 days prior to pick up.

Hygiene Measures – We’re Good to Go!

We’ve enhanced our operation and cleaning procedures to ensure we are following government approved Covid safety measures. We’ve achieved the Visit England “We’re Good to Go” status.

Safe, socially distanced holidays

Holidaying in your ‘home on wheels’ makes it easy to stay safe and maintain social distancing; both on the road and at campsites.

We maintain very high standards for campervan cleanliness. Please rest assured that the safety of our guests and the community at large is our utmost priority and we have taken extra steps to provide protection both at during the collection handover and on the road. These include:

  • Online booking and payments
  • Covid secure workplaces in line with Government procedures
  • Social distancing & personal protective equipment
  • Limited contact vehicle collection & returns
  • Campsite guides provided with all rentals to ensure guests have safe, socially distanced places to go on your road trip
  • Deep cleaning of vehicles including interior surfaces, appliances, floors, drivers cab, kitchen utensils, keys, extra items and vehicle exteriors all washed with professional cleaning materials
  • Increased hand sanitising facilities

Live Availability & Pricing!

If you are ready to plan your post lockdown Volkswagen Campervan holiday, you can do so directly on our website. Our website offers live availability and pricing for road trips until 2022. Don’t forget to add your pet to your booking if you want to bring your four-legged friend on the road too.

Temporary Accommodation

Whilst we are currently closed for tourism bookings, we are still able to assist with temporary office, sleeping, and isolation solutions. We have mobilised a few of our campervans recently as mobile offices for workplaces. It’s the perfect solution for contractors who require a heated, powered desk to work on-location and your client can’t provide you with suitable families due to social distancing. Our vehicles come fitted with cooking, living, sleeping and heating facilities making them suitable for use all year round. We can also offer you a mobile WIFI solution for an additional cost.

If you or your organisation are in need of a fully equipped base from which to work, we are here to help. Please contact us for more information and to discuss your requirements.

We look forward to welcoming you back very shortly!

The team @ Tyne Campers

We're receiving a high demand for campervan bookings this summer. See our Covid Policy. Don't leave it too late to book - check our availability here.
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